#HBR Connect, Then Lead – My Comments

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My Comments:

The command and control type of organisations ( including military) over decades and centuries has led to many people adopting this fear tactic in order to get things done – so this forms a ‘Push type’ approach to get things done in a ripple effect.
In a network based era which is emerging, creativity is key & tapping into various skill-sets across boundaries where people are really good at and are passionate about something, such fear tactics don’t work, it pushes people away. ‘Pull type’ approach works where there is warmth, where one is fair and firm at the same time, this helps you create space and move forward. And this is the mindset that Millennials appreciate. When you engage with them, you can see resonance, when you are cold or try fear tactic you simply enrage them and you’ll see dissonance.

As Deepak Seth rightly points out (above), socio-cultural context is critical and I believe the Millennials have an advantage of testing the waters through social media by understanding and acknowledging such differences, but of course there is a lot to learn. Key to everything is to have an open-mind.

– Ramesh

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#HBR Can You Overdo People Skills? My Comments

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Robert & Robert, great post

Being a caring leader is about caring for the people & issues together not people or issues (this or that approach). Avoiding talking to the person or soft-pedaling is a ‘this or that approach’, one can still be firm and flexible by talking about the issue in time in a particular way where the person absorbs/embraces the point/issue and moves forward or moves out.

Being firm & flexible at the same time is key, just being firm without being flexible will only make the ecosystem brittle, and will look solid till cracks begin to appear.

– Ramesh

#HBR The Most Effective Ways to Make It Right When You Screw Up My Comments

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Great post Heidi,

We would have heard the expression, people tend to judge themselves based on their intentions and others based on their actions, the same gets amplified when they make a mistake.

The most important aspect is to own it up not side step it, understand/acknowledge the impact not ignore/belittle the impact, find a solution and move forward not blame the other person/situation and move backwards. When relevant action follows what you say in such situations, you engage and solve, else you enrage and snowball (the issue).

– Ramesh

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